Advanced Hotel Communication Solutions
Network video and audio solutions can keep your employees and visitors protected, and help your operations run smoothly.
In today’s hospitality industry, guest comfort, safety, and efficient staff operations are all crucial. A modern hotel solution should integrate seamless communication, background ambiance, and safety alerting — all built on open, flexible network standards. Our proposed hotel solution does exactly that, combining an IP-based PA System, intelligent intercoms, and flexible integration, delivering both excellent guest experience and operational convenience.
IP Speakers — Ceiling or wall-mounted network speakers distributed throughout guest rooms, corridors, lobby, restaurant, and public areas. Because they connect via the hotel’s LAN (or WAN), adding more speakers is as simple as plugging into the network and configuring them. This gives you even sound coverage and avoids complex traditional cabling.
PA System & Paging Console — A centralized (or distributed) PA / paging control system that allows staff to send live announcements, pre-recorded messages, or background music to any zone: entire hotel, building sections, individual floors, or specific rooms. This ensures efficient information dissemination and zone-based management.
SIP-enabled Intercom & Telephony Integration — Using the standard SIP protocol enables integration of guest-room telephony, staff phones, and intercom panels into the same network as the PA/ broadcasting system. This way, guest calls, staff calls, intercom requests (e.g. room service, housekeeping, emergencies), and paging can co-exist on the same infrastructure.
ONVIF and Security Integration — When needed, the system can also integrate with video-surveillance and security infrastructure (e.g. cameras and video management systems) via open standards like ONVIF . That allows for event-driven announcements (e.g. security alert, intrusion detection), converging audio broadcasting and video surveillance for improved safety and automated response.
Guest Arrival & Welcome / Lobby Ambience: IP Speakers in the lobby and public areas play welcome music or announcements; the paging console can broadcast greetings or information to all guests.
Background Music & Environment Configuration: In public areas (restaurant, lounge, spa, hallways), background music can be streamed over the network to set the ambiance. Volume and zones are centrally controlled, ensuring suitable sound for each area.
Guest Room Communication: Guests use SIP-enabled phones or intercom panels to call the front desk, room service, or housekeeping. Staff can reply or page directly, without needing separate analog systems — everything runs over the IP network.
Emergency & Safety Announcements: In the event of fire, security threat, or other emergencies, the PA System sends immediate alerts to all zones (or selected zones). Integration with surveillance allows automatic or operator-triggered voice warnings tied to video events.
Flexibility & Scalability: Thanks to IP / SIP / ONVIF / network-based architecture, adding rooms, more speakers, new zones, or integrating future devices (like cameras, alarms, smart-room systems) is straightforward — simply connect to the network and configure.
Cost-efficient installation & expansion: Because the system uses standard IP network (LAN/WAN) and PoE where possible, there’s no need for heavy analog wiring, reducing installation and maintenance costs.
Unified infrastructure: Telephony, intercom, paging, background music, and emergency broadcasting all run over one integrated system — this simplifies management and reduces hardware redundancy.
Enhanced guest experience: From personalized welcome messages, background music, easy in-room communication, to prompt service — guests enjoy faster response and more comfort.
Improved safety & responsiveness: Emergency announcements, security alerts, and video-linked warnings help ensure guest and staff safety, with reliable, zone-specific broadcasting.
Future-proof and flexible: Open protocols (SIP, ONVIF) and network-based design mean easier integration with other smart systems (surveillance, access control, smart room devices), making the hotel ready for future upgrades.
Lobby & Public Spaces: IP Speakers + background music + public announcements.
Corridors & Hallways: Ceiling/wall-mounted IP speakers for ambient music and evacuation alerts.
Guest Rooms: SIP phones or intercom panels connected to the same network — for internal calls, requests, and emergency communication.
Central Control / Front Desk: Paging & intercom console to manage audio zones, scheduled announcements, emergency broadcasting, and staff intercom coordination.
Security & Surveillance Integration: Cameras + video management system linked via ONVIF; triggers (e.g. intrusion detection) can automatically broadcast alerts.
