Tonmind's IP Microphones offer versatile functionality and easy integration for modern IP-based audio and communication PA systems. Below is a list of frequently asked questions to help you better understand our IP Microphone products.

Q1: How many IP Microphone models does Tonmind offer?

A: Tonmind currently offers two IP Microphone models: the SIP-M20 and the SIP-M30.

Q2: What are the differences between the IP Microphone M20 and M30?

A: The key differences are:

1. Physical Controls: The M20 features 3 dedicated Volume Rotary Knobs on the front for controlling the microphone, playback music, and built-in speaker volume.

2. Rear Panel Interfaces: The M20 has additional ports compared to the M30: 2 Audio Inputs, 1 Audio Output, 2 GPIO Inputs, and 1 GPIO Output.

3. SIP Line Capacity: The M20's built-in PA Microphone Software supports 8 SIP lines, while the M30 supports 6 SIP lines.

Aside from these specific differences in controls, ports, and SIP line capacity, the core software features and functionality are identical between the M20 and M30.

Q3: How do I power and connect the Tonmind IP Microphone to the network?

A: Both SIP-M20 and SIP-M30 support the following power and network options:

* DC 12V Power Supply

* RJ45 Network Port for wired connection

* Wi-Fi for wireless network connectivity

You can power and connect the device using either a DC12V adapter and RJ45 cable or via a Wi-Fi network.

Q4: What features do Tonmind IP Microphones offer?

A: Key features include:

* SIP Call

* IP Direct Call (P2P Call)

* RTP Multicast Paging

* Real-time Monitoring

* FTP Server

* USB Disk Music Playback

Q5: Do Tonmind IP Microphones support Video Calls?

A: Yes, they support video calls. To enable this:

1. Register the IP Microphone (e.g., M20) and a compatible camera-equipped device (e.g., an IP Video Intercom like the D26V) to the same video-capable SIP server (such as the Tonmind PA System Pro).

2. Once registered together on the same server supporting video, the IP Microphone can make and receive video calls to/from the registered video intercom device.

Q6: How do I upgrade the PA Microphone Software on the IP Microphone?

A: You have two options:

1. USB Method: Save the PA Microphone Software firmware upgrade file onto a USB drive. Insert the USB drive into the IP Microphone's USB port and follow the on-device procedures to upload and apply the update.

2. FTP Method:

* Find the IP Microphone's FTP server address (usually its IP address).

* Enter this FTP address into a web browser on your computer.

* Upload the firmware upgrade file directly to the IP Microphone via FTP.

* Initiate the update process on the device.

Q7: How can I download music files to the IP Microphone?

A: There are three convenient methods:

1. Upload to FTP Server: Access the IP Microphone's built-in FTP server (via its IP address in a browser or FTP client) and upload your music files (e.g., MP3s).

2. Use USB Drive: Copy music files onto a USB drive. Insert the USB drive into the IP Microphone's USB port. The device can then access and play the files directly from the drive.

3. FTP Client Tool: Use dedicated FTP software (such as FileZilla) to connect to the IP Microphone's FTP server and transfer your music files.

Q8: Where can I find user manuals or video tutorials for operating the IP Microphone's PA Microphone Software?

A: Comprehensive resources are available:

1. Tonmind Website: Visit our official download center: https://www.tonmind.com/category/downloads/4. Here you'll find user manuals and other documentation for our products.

2. Tonmind YouTube Channel: Watch step-by-step video guides and tutorials on our channel: https://www.youtube.com/@tonmindtechnology6739.

If you have more questions or need product recommendations, feel free to contact us at any time. We're here to help you build smart and reliable IP audio systems.