• How many devices that Tonmind software is able to manage?
  • Now Tonmind have total three software: Tonmind Audio Manager, Tonmind PA System Lite, Tonmind PA System Pro, they are able to manage devices up to 1000pcs.

  • How to make IP Phone direct call to IP Speaker?
  • ① Add contact info in IP Phone, set name and IP Address, the IP Address format is like 123@ Tonmind IP Speaker IP Address, for example, 123@192.168.5.200

    ② Find Contact Menu in IP Phone, find the name you just set, press and it will dial to Tonmind IP Speaker.

  • Why it will occur echo/howling when IP Speaker SIP-S01M/SIP-S21M (with built-in MIC) speaks to a microphone in a close distance?
  • Because the speaker's built-in MIC sensitivity is quite high, when speaker and microphone is too close, the voice will be collected to microphone in circulation. Need to put the IP Speaker and the microphone in different rooms at least and close the door.

  • How to turn off the microphone of IP Speaker SIP-S01M/SIP-S21M (with built-in MIC) manually?
  • Please set MIC volume on the WEB page settings as 0".

  • If IP Speaker can support ONVIF remote firmware upgrade?
  • No, IP Speaker only support firmware upgrade from WEB or IPTool.

  • If a license key is necessary so as to use Tonmind audio management software Audio Manager, PA System Lite and PA System Pro?
  • Yes, the three audio management software all have 1-month free testing period. After expiration,customer need to copy the machine code to us and we will provide license key so as to activate for further use. The license key is charged one-time and will be valid for life-time.

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